Olanna answers your calls and messages, and takes care of what your customers came for.It works from two things: what you tell it about your business, and the systems you already run on. That’s how it quotes your price rather than a guess at it, and books against your real schedule rather than a wish.
It responds to your customers
Calls and messages, on every channel you connect, at any hour.
It finishes the job
Connect the systems you run on and it books, orders and schedules rather than taking a message.
One inbox
Every channel lands in one place, and the same person stays one customer across all of them.
Every conversation leaves a task
So nothing ends without something to do or something to file.
Your team works beside itEveryone you add sees the same inbox and works the same tasks.
You see everything
Conversations show as they happen, and nothing reaches a customer until you go live.
Your agent never guesses. Ask it something you haven’t told it and it says it doesn’t know, takes a message, and passes it to you.That’s the trade. It only knows what you give it, and it never invents the rest. Most of what people call setting up Olanna is really just telling it what you know.
